Privacy Policy

Privacy Policy

Privacy Policy – Microtel Trading

Effective Date: June 25, 2025

Microtel Trading ("we," "us," "our") respects your privacy. This Privacy Policy explains how we collect, use, process, and share your information through our Shopify-powered website: https://microteltrading.com.

1. Information We Collect

a) Personal Information

  • Name, shipping & billing addresses, phone number, email (when you create an account or place an order)

  • Payment details processed securely via third-party processors (e.g., Visa, MasterCard, PayPal)

b) Non-Personal Information

  • Device type, browser, operating system, IP address, access times

  • Shopify analytics (e.g., viewed pages, click patterns, search terms)

c) Cookies & Tracking

  • We use cookies and similar tech to enhance browsing, remember preferences, analyze usage, and offer relevant promotions.

  • You can manage cookie preferences via your browser settings.

2. How We Use Your Information

  • Order fulfilment: to process, ship, and support your orders

  • Communication: to respond to inquiries, notify about order status and returns

  • Improvement: to enhance our website and personalize your shopping experience

  • Marketing: email marketing only if you opt in; you can unsubscribe anytime

  • Security & legal compliance: fraud detection and to comply with regulations

3. Sharing Your Information

a) Trusted Service Providers

We share information with:

  • Shopify and payment gateways

  • Shipping carriers

  • Customer support platforms

These partners are bound by confidentiality and only process your data as needed.

b) Legal Disclosures

We might disclose information if required by law or to protect our legal rights or others' security.

c) No Third-party Sales

We do not sell or rent your personal information for marketing purposes.

4. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access, correct, update, or delete your personal data

  • Opt out of marketing communications

  • Request restrictions on data processing

To exercise these rights, contact us at info@microteltrading.com. We will respond within a reasonable timeframe and verify your identity before making changes.

5. Data Security & Retention

  • We implement industry-standard security measures (SSL/TLS encryption, secure servers)

  • We retain personal data only as long as needed for the purposes listed, and in accordance with legal obligations

  • You should be aware: no system is 100% secure—please contact us immediately if you suspect a breach

6. Third-Party & Embedded Content

We may include links or embedded content (e.g., social media). These third-party services have their own privacy practices. We encourage you to review their policies when visiting.

7. Children’s Privacy

We do not knowingly collect or sell personal data from anyone under 13 years of age. If we learn that we’ve inadvertently collected such data, we’ll delete it as promptly as possible.

8. International Data Transfer

Our services are hosted globally (via Shopify). If you are located outside Pakistan, your data may be transferred and processed in other countries. By using our services, you consent to such transfers under applicable law.

9. Updates to This Policy

We may update this policy occasionally to reflect operational, legal, or regulatory changes. Any updates will be posted here with a revised “Effective Date.” If changes are significant, we’ll notify you via email or website banner.

10. Contact Us

For any privacy-related questions, requests, or concerns, please reach out:

  • Privacy Officer
    Email: info@microteltrading.com

  • Head Office
    Microtel Trading
    Karachi, Sindh, Pakistan